Lost MOT Certificate Servicing & Repair - Privacy Policy

Customers or visitors to this Lost MOT certificate web site are referred to as " you” or " your " , Spinroute Ltd trading as brands "Lost MOT certificate”, "Lost MOT certificate Gatwick”, are referred to as "us” or "we".

Data Protection and Your Privacy

We collect and store only data that is appropriate for us to deliver the services you request on this website. There are eight principles put in place by the Data Protection Act 1998 to ensure that your information is handled properly, all of which we adhere to.

It states that data must be:

  1. Fairly and lawfully processed;
  2. Processed for limited purposes;
  3. Adequate, relevant and not excessive;
  4. Accurate;
  5. Not kept for longer than is necessary;
  6. Processed in line with your rights;
  7. Secure;
  8. Not transferred to other countries without adequate protection.

By law, we have to keep to these principles. For more information look at the Information Commissioner's Office website. We do make use of the latest Antivirus software and have a Firewall installed for an added layer of protection between our server and the internet. We do not pass your information to any third party for marketing or other purposes, unless required to do so by law. We will send you details of products or services that we think may be of interest to you, either by post or email. If you do not wish to receive these you can opt our by selecting the clearly labeled tick box on the data entry forms. Our web site links to other sites. Please be aware that We are not responsible for the privacy practices of these other sites.


A cookie is a text-only string of information that a website transfers to the cookie file of the browser on Your computer's hard disk so that the website can remember who You are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two Types of cookies are used on our website:Session Cookies are temporary cookies that remain in the cookie file of Your browser until You leave the site. They allow You to carry information across pages of Our site and avoid having to re-enter information. They also allow You to maintain a shopping basket and within registration to allow You to access stored information. Persistent Cookies remain in the cookie file of Your browser for longer depending on how long the lifetime of the specific cookie is. They help Us recognise You as a unique visitor by using a unique random number when You return to Our website. They also allow Us to compile anonymous, aggregated statistics that allow Us to understand how users use Our site and to help Us improve the structure of Our website. We cannot identify You personally in this way. Cookies help Our website arrange content to match Your preferred interests more quickly. The vast majority of websites use cookies. Cookies cannot be used by themselves to identify You. Some of Our Web pages may contain electronic images known as Web beacons or clear GIF’s. These allow Us to count users who have visited these pages. Web beacons collect only limited information which include a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. In addition, we would also like to make you aware that, although external to BCR, 'third party' cookies are served on the Website and can be used to track internet activity after a user has left the Website. 'Third party' cookies usually have a long lifetime as they are 'harvested' and 'refreshed' whenever a user visits a page where the same or a similar cookie is being used. You have the ability to accept or decline cookies by modifying the settings in Your browser. However, You may not be able to use all the interactive features of Our site if cookies are disabled.

Spam Attack

The EU Directive on Privacy and Electronic Communications demands that member states do more to combat spam. The UK law tries to create a system that lets legitimate businesses send direct e-mail to users but attempts to stop the scammers and spammers. We only send emails to addresses that have been supplied directly to Us by customers and We always remove addresses from Our address book when requested to do so by those customers. We never spam.

Access To Our Website

We grant You a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Us. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Our express written consent. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Our web site as long as the link does not portray Us, Our products or services in a false, misleading, derogatory, or otherwise offensive matter.

Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must use the website for lawful purposes only and must not use the website for any of the following:

  1. Fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  2. To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing
  3. In breach of copyright, trademark, confidence, privacy or any other right
  4. Is otherwise injurious to third parties
  5. Objectionable
  6. Which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam" or
  7. Causes annoyance, inconvenience or needless anxiety.


All content included on the website, such as text, graphics, logos, button icons, and images belong to Us, and are protected by United Kingdom and international copyright laws.


Lost MOT certificate and other marks indicated on Our website are trademarks or registered trademarks of Spinroute Limited Our graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Spinroute and may not be used in connection with any product or service without Our written authorisation.

Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with Our obligations under these conditions if the delay or failure arises from any cause which is beyond Our reasonable control. This condition does not affect Your statutory rights.


If You breach these conditions and We take no action, We will still be entitled to use Our rights and remedies in any other situation where You breach these conditions.

Governing Law And Jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales.

Statutory Rights

These conditions in no way affect Your statutory rights.


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Check System Status

Check what the current system status is and when you can expect to receive your replacement MOT certificate.

Contact Us

Lost & Replacement MOT's
C/O MOT Juice Ltd
CCM Depot
Rusper Road

RH11 0LQ


Office Hours
08.00 to 17.00 - Mon-Fri

We Accept the following payment methods
Lost MOT Certificates payment methods

*Certificates are only guaranteed in 10 minutes if all systems are up and running. To check the current system status, click here.


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I lost my MOT certificate and need it because I had to produce my documents after a routine police stop. Thank god for lostmotcertificate.co.uk - I received my new certificate within 10 minutes of ordering and was able to produce ALL my documents the next day... Read more reviews

I need my MOT certificate so that I could sell my car but found I had lost it. A friend told me about lostmotcertificate.co.uk and the 5 minute service. I was very sceptical but not any more... Read more reviews

I completed the whole process on my iPhone. All I had to do was put in my car reg, make and an email address and I had it in 15 minutes. Now it is saved in my emails and I can't lose it. Read more reviews

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